FAQ
Frequently asked questions
Quick answers about WhatsApp Cloud API, onboarding and WhatSell CRM.
Can I use my existing WhatsApp number?
Yes, you can now use an existing WhatsApp number without deleting your WhatsApp Business App account. Meta has recently updated its policy, allowing businesses to use the WhatsApp Cloud API alongside the WhatsApp Business App on mobile simultaneously. This means you can manage messages via API and still access chats on your mobile app without conflict. If you wish to back up your existing WhatsApp chats for later use or migration to platforms like wSell CRM, you can also utilize our Chat Backup plugin.
What are the requirements and how can I apply for a WhatsApp Cloud API account?
You can easily apply for a WhatsApp Cloud API account by following the official steps shown in this video tutorial: Video Link: https://www.youtube.com/watch?v=GgkLgDbJgbg
Do I need any technical skills to set up the WhatsApp Cloud API account?
No, you don’t need any technical skills. The process is beginner-friendly and explained in detail in this video guide: Video Link: https://www.youtube.com/watch?v=GgkLgDbJgbg
How can I create a chatbot or design a chatbot flow using WhatsApp Cloud API?
You can learn how to create a chatbot and design its conversation flow by following this step-by-step guide: Video Link: https://www.youtube.com/watch?v=5Se3foimQ60
How can I connect ChatGPT or OpenAI with my WhatsApp chatbot?
To integrate ChatGPT (OpenAI) with your WhatsApp chatbot, check this complete tutorial which covers the process in detail: Video Link: https://www.youtube.com/watch?v=5Se3foimQ60
How to manage inbox and how to create Agents within Whatsell CRM?
Video Link: https://youtu.be/g46pBVIklPQ
How to integrate Shopify store with Whatsell CRM for Order and Fulfilment messaging?
Video Link: https://youtu.be/hlWRmfkYSyo
How to setup WooCommerce Notifications with Whatsell CRM?
Video Link: https://youtu.be/cCgigAk7dvo
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